Our customer service representatives are here to help with all your needs from questions about buying to help with tracking or returning items you can contact us via email 24hours a day.
Email Contact:
Office operating times are:
Monday:Friday 9am-5pm
Saturday:10am-1pm
Sunday:Closed
We aim to reply as quickly as possible but please allow up to 3 working days as we are always very busy processing orders and adding exciting new products to our website.
We offered a 14day return policy. Please ensure any returns are returned in unused condition as we cannot except returns on used cosmetics. Please note that we cannot offer return postage labels for international returns we will however refund your original shipping fees if the item arrives damaged. Please email to arrange return.
Please be advised that due to ongoing complications caused by the current Covid 19 pandemic our current dispatch time is up to 14 business days, this is only an estimate. We would like to apologize in advance for any inconvenience caused.
**Please note that personalized items are non-refundable so please consider this carefully before ordering.**